DELIVERY & ORDERS


Islandwide delivery*
Please note that islandwide delivery excludes Sentosa & Tuas.

ORDERING VIA MIA TAVOLA

Where can I view your delivery menu offerings?
Please view our menu here

Do I need to order in advance? If so, how early should I place an order?
The earlier, the better. But we'd require one day in advance at the minimum. The earliest we can arrange for delivery would be the next day. 

How do I order? 
You can place an order and check out directly via our website. You can view our full offerings here.

Do you provide islandwide delivery? 
Yes we do at a flat charge of SGD 8. *Please note that islandwide delivery excludes Sentosa & Tuas.

How much is the delivery fee?
Delivery is free with a minimum order of SGD 60. Otherwise, there will be a flat charge of SGD 8 for islandwide delivery.

What are your delivery timings like?
Our delivery time range is between 1 - 6:30 pm.

Can I request for a specific delivery time?
If you'd like a specific time or a time outside of that time range, we are able to do so via LalaMove at an additional charge. Please reach out to us and we will make the necessary arrangements.

Would I be notified (via text/call) when my order is on the way or has arrived? 
Yes, we'll ask our logistics partner to give you a 30-min heads up.

Note: If there is a chance that no one is home, we would advise that you leave a cooler bag outside your doorstep for the delivery personnel to leave your order in the bag.

Which delivery platforms are your products available for order? 
We are available on Deliveroo, Food Panda, Grab and Oddle. However, we only open on select hours on those platforms. We are not sure if they would reach your area (as the distance coverage is determined by the platforms). You can place an order with us directly, we provide islandwide delivery.

PAYMENT

What payment methods do you accept? 
We accept Visa, Mastercard, American Express credit cards and debit cards. We also accept PayNow and PayLah to our UEN.

I am only able to make payment via a bank transfer. Is that possible? 
Yes, we have that option as well. Please reach out to us at 9372 6736 or info@mia-tavola.com for payment details.

 

For general FAQ, please refer here.
For all other enquiries, you may contact us at info@mia-tavola.com